Sunday, February 20, 2011

Darwin, Strategy and Competitive Intelligence



"Strategy, as we knew it, is dead [...] increased flexibility and accelerated decision making are much more important than simply predicting the future." Walt Shill, Accenture
"...more business leaders will start to rely less on static five-year strategic plans and more on rough "adaptive" strategies that consider multiple scenarios" Martin Reeves, BCG  
"...situation room will bolster the client's mobilization of strategic intelligence about capital markets, customer behavior and competitors."  Lowell Bryan, McKinsey
Those quotes were taken from a WSJ’s news published in Jan/2010 where a first saw in jthawes's blog: Strategic PLan Lose Favor.

The context of the article is regarding the general effect of the recession in the long-term strategic plans. Due to crisis, many companies had to change/substitute their plans and keep the focus on short-term goals creating situation rooms, and other sorts of adaptive measures.

This is natural in crisis period like this and always has been. But my assumption is that the world is getting much more complex with changes happening in an unseen rate of speed cause not only by economic downturn, but also by new technology (e.g. cloud computing, social software), increasing and x-sector competition (Apple distributing music, movies, games through iTunes), change in demographics, globalization and so on…

The traditional (prescriptive only) long-term strategic planning formulation – revised once a year and mostly done by high-level executives -, might be loosing favor for an emergent / adaptive one. Based on real time environment monitoring for anticipating threats and opportunities; a more collaborative and interactive strategic thinking process with broader participation/input of middle managers, selected front-line and back-office employees; ad-hoc analysis …

I believe that Competitive Intelligence might be essential to fill in this gap by applying its practices and knowledge accumulated in this field. Its main roles would be:
  • spreading the strategic/competitive intelligence capability throughout the company
  • facilitating information flow, coordinating analysis process, fomenting strategic discussion (corporate, business unit and functional ones – selecting the right public for each)
  • integrating all this knowledge; and ultimately
  • contributing more to decision making / strategic thinking process.
But, in my opinion, loosing favor doesn’t mean being substituted, but adapting/evolving. Companies still need, long-term plans, mission, vision, values, value propositions, business models, clear direction, activity maps, BSC and other fundamental and classic strategic tools.


What Charles Darwin has to do with that?





"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change."
Charles Darwin

Thursday, February 17, 2011

The link between Strategic Planning and Competitive Intelligence

I'm advancing in my research regarding the link between Strategic Planning and Competitive Intelligence and I'd like to share new information (at least for me) that I've found.

In the Execution Premium book by Kaplan and Norton, they've put together a 'closed-loop' strategic framework called "management system: linking strategy to operations", which was divided into 6 stages:

1. Develop the Strategy: Mission, value, vision; strategic analysis; and strategy formulation.

2. Plan the Strategy: strategy maps/themes; measures/targets; initiative portfolios; funding/STRATEX.

3. Align the organization: business units; support units; employees.

4. Plan operations: key process improvement; sales planning; resource capacity plan; budgeting;

5. Monitor and learn: strategy reviews; operating reviews.

6. Test and adapt: profitability analysis; strategy correlations; emerging strategies.

Up to now I was aware of their contribution to the strategy execution challenge by addresing it through stages 2-5.

But in the stage 6, I noticed something 'new' to their work on strategy, where they state that "We believe that every company should conduct a strategy testing and adapting meeting at least annualy, and perhaps as often as quarterly [...] In this meeting executive team assess the performance of its strategy and considers the consequences of recent changes in the external environment"

Well, one can say that traditional strategic planning already considers annualy strategy review. But the questions are:

Is the environment really being monitored to track changes that affect strategy by challenging strategic assumptions? Or the product of the annual meeting is only a revised document, with updated numbers and a couple of misspelled words creections?

Can companies wait for the next year off-site to check the market evolution and possible impacts?

Besides applicable to the stage 6, I believe that CI practices can be extended to all other stages and found someone else who shares the same idea, a reference in CI field, that have already walked this path.

I eventually found an article written by Mr. Leonard Fuld and Mark Chodnowsky for Harvard Business Review entitled: "Mirror, Mirror: how to enhance the execution premium process with Competitive Intelligence".

In the figure # 1 below, they link many competitive intelligence tools that can be used for each stage of the strategic management system advocated by BSC autohrs.



Source: Adapted from Mirror, Mirror: How to Enhance the Execution Premium Process with Competitive Intelligence, Leonard FuldMark Chodnowsky 

After reading that article my research came full circle.

I finish this post by providing the link to his article.

Read @: http://bit.ly/f3iVul